Snapchat Won’t Open? 8 Ways to Fix

You’ll be snapping again in no time

Does Snapchat get stuck on a black screen on your smartphone? Does the app crash when launched? We’ll show you what to do when Snapchat doesn’t work on your iPhone or Android device.

Before anything, useDownDetectorto verify that Snapchat is working correctly. ContactSnapchat Supportif DownDetector and other Snapchat users report problems with the social media app. IfSnapchat’s working for everyone but you, the recommendations in this troubleshooting guide should resolve the issue.

Although it’s unlikely for network connectivity issues to prevent Snapchat from opening, ensure your device has an internet connection. Connect your phone to a Wi-Fi network or use mobile data and try the fixes below.

1. Close Other Applications

Snapchat won’t open if your phone doesn’t have enough memory to run the app. Open your phone’s app switcher and close applications running in the background. You can free up memory and improve your phone’s performance.

2. Force Close Snapchat

Force closing an unresponsive or frozen app can get the app working correctly again. Force close and reopen Snapchat if the app won’t open on your device.

3. Check Snapchat’s Permissions

If you haven’t used Snapchat in a few months, Android will revoke the app’s permissions. Verify that Snapchat has access to essential system components it needs to work correctly. Force close Snapchat and follow the steps to adjust its permissions.

Go to Settings > Snapchat and grant Snapchat the necessary permissions—Contacts,Local Network,Microphone,Camera, andCellular Data.

4. Clear Snapchat’s App Cache and Storage Data

Snapchat storestemporary or cache filesin your device’s storage. Cache files help Snapchat run smoothly but can also cause the app to malfunction. Your phone may fail to run Snapchat if the app’s cache data gets corrupted.

Deleting Snapchat’s cache files and storage data can get the app working again.

Clearing Snapchat’s storage signs you out of the app, but it won’t delete your snaps, memories, streaks, or saved messages. Open Snapchat and sign in to your Snapchat account to access your snaps.

5. Update Snapchat

Snapchat may not open if you’re using an older app version that’s no longer compatible with your device’s operating system. Head to your device’s app store andinstall the latest version of Snapchat.

Open theGoogle Play store(on Android) orApp Store(on iPhone), search forsnapchat, and tapUpdate.

6. Use an Older Version

Installing an unstable or buggy Snapchat update can cause the app to malfunction. If Snapchat stops opening after updating the app,sideload the versionthat worked before the update. Download older Snapchat app versions from trusted APK websites like APKMirror.com, APK4Fun.com, or APKPure.com.

Open the Snapchat APK file, tapContinue, and selectInstall.

7. Restart Your Phone

Performing a device reboot can fix temporary system glitches on Apple and Android phones. Reboot your phone if Snapchat still won’t open after trying the fixes above.

8. Reinstall Snapchat

Delete Snapchat from your device if the app still won’t open. Doing so will remove any corrupt

Go toSettings>Apps & notifications>Snapchat, tapUninstalland selectOK.

Reboot your device and reinstall Snapchat from the Google Play Store or App Store.

Fix Snapchat and Get Snapping!

Update your device’s operating system if Snapchat’s still not working. Snapchat for Android requires Android 5.0 or later, while the iOS app supports iPhones running iOS 12.0 or later. Snapchat won’t work if you use an unsupported device.

Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) and binge-watching comedy series in his spare time.Read Sodiq’s Full Bio

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