Microsoft Store Not Downloading Apps? 11 Ways to Fix
One of these is sure to do the trick
The Microsoft Store is the go-to platform to download all Windows apps, games, and other third-party applications. Although the Microsoft Store has a great interface and collection of apps, downloading them onto your computer can be challenging. If you aren’t battling slow downloads, applications may get stuck during installation.
We have a guide detailing how you canfix Microsoft Store slow download issues. In this tutorial, however, we’ll walk you through 11 things to do when Microsoft Store isn’t downloading apps on your Windows 10 computer.
1. Check Internet Connection
It’s impossible to navigate the Microsoft Store, let alone download apps without an active internet connection. Therefore, if your download is stuck on pending, your first port of call should be to check your PC’s internet connection.
Open other internet-dependent apps and check if they work. Better yet, launch your web browser and see if you’re able to visit webpages. Restart your router or try other Wi-Fi troubleshooting tips if you’re unable to access the internet via Wi-Fi.
For wired connections, unplug the ethernet cable or modem and plug it back in. If the ethernet connection remains slow or doesn’t work, refer to the tips in thisguide on fixing ethernet connectivity woes.
2. Disable VPN or Proxy
A proxy or VPN connection could also interfere with app download and installation on the Microsoft Store. Close your VPN app or go to theSettings > Network & Internet > VPNto disable a VPN connection from the Windows settings menu.
In the Network & Internet menu, go to the Proxy tab and toggle off theUse a proxy serveroption.
With VPN and proxy servers disabled, try downloading from the Microsoft Store and check if it goes through.
3. Force Quit Microsoft Store
If your computer has internet access but Microsoft Store still isn’t downloading apps, close the store and launch it again. Right-click on the Start menu/Windows logo and selectTask Manager.
In the Processes tab, selectMicrosoft Storeand click theEnd taskbutton at the bottom-right corner of the window.
Reopen Microsoft Store and try downloading the app(s) again. Proceed to the next solution if the apps won’t download or they’re stuck on pending.
4. Check Date and Time Settings
The Microsoft Store may fail to process app downloads if your computer has incorrect date and time settings. LaunchWindows Settingsand go toTime & Language. In theDate & Timesection, make sure you check these options:Set time automaticallyandSet time zone automatically.
One more thing: scroll to theSynchronize your clocksection and select theSync nowbutton.
That will immediately synchronize and update your PC’s date and time with the Windows Time Server. Return to the Microsoft Store and check if you can now download apps.
5. Check Storage Space and Settings
If the Microsoft Store is still not downloading or if your computer doesn’t have sufficient storage space. That’s a no brainer. So if your apps get stuck in the download queue, launch the File Explorer and confirm that you have enough storage space on your hard disk to accommodate the app(s).
If you have multiple hard drives connected to your computer, make sure you configure Windows to save new apps on the drive with sufficient storage space. Go toSettings > System > Storageand selectChange where new content is saved.
Click the “New apps will save to” drop-down option and select the drive you want downloads from the Microsoft Store saved.
6. Clear Microsoft Store Cache
Microsoft Store generates and stores temporary files (called Cache Data) on your computer. These files help Microsoft Store perform faster on your computer. However, when these files get corrupt, they sometimes cause the Microsoft Store to malfunction.
Clear the Microsoft Store cache and check if that restore app downloads and installation. Close the Microsoft Store windows and typewsresetin the search box. ClickRun as administratorin the search results and wait till the Microsoft Store Reset window disappears from your PC’s screen.
Windows will launch the Microsoft Store automatically after clearing the cache. Try downloading an app and check if it goes through.
7. Reconnect Your Microsoft Account
This entails signing out of your Microsoft account from the Microsoft Store app and signing back in. Click theprofile iconat the top-right corner of the Microsoft Store app and select your account.
ClickSign outto remove your Microsoft account from the Microsoft Store app.
Return to the Microsoft Store homepage, click the profile icon and selectSign in.
If the account is saved on your computer, select the account and clickContinueto proceed. Otherwise, click Microsoft account to use a different account with the Microsoft Store.
Provide your account credentials and clickSign Into reconnect your account to the Microsoft Store.
8. Reset Microsoft Store
Still can’t download apps from the Microsoft Store? You should give the app a reset. When you reset an app, Windows will delete the app’s data and settings from your computer. That could help eliminate issues causing the app to malfunction.
To reset the Microsoft Store, go toSettings > Apps > Apps & featuresand select theMicrosoft Storefrom the list of applications.
Click onAdvanced optionsto open Microsoft Store’s system settings menu.
Scroll to the Reset section and click theResetbutton.
Click theResetbutton once again to commence the reset process.
Afterward, launch Microsoft Store, sign in with your Microsoft account details and see if you can now download and install app updates from the store.
9. Run the Windows Store Troubleshooter
Windows has a built-in tool that diagnoses and fixes issues with the Microsoft Store or apps downloaded from the store. It’s called the Windows Store Apps troubleshooter. You’ll find it tucked away in the Troubleshoot menu of your PC’s settings.
Go toSettings > Update & Security > Troubleshootand locateWindows Store Appsin the “Find and fix other problems” section. Select the tool and clickRun the troubleshooter.
10. Update Microsoft Store
Yes, you need to update the Microsoft Store like you do with every other app on your computer. Otherwise, you might experience issues downloading (other) apps if you run an outdated version of the Microsoft Store.
Launch Microsoft Store, click the three-dot menu icon and selectDownloads and updates.
Click theGet updatesbutton and wait for the Microsoft Store to scan your PC for outdated apps and games. This might take a minute or two.
When the scan is complete, check if Microsoft Store is in the Updates or Download queue. If an update for the Microsoft Store is available, the installation will commence automatically. You can also click on the download icon next to Microsoft Store to manually trigger the installation.
11. Install Windows Update
If none of the solutions above resolves the problem, check if your PC is running the latest Windows 10 build. An outdated or bug-ridden Windows 10 version may be the root cause of the app download failure you’re experiencing on the Microsoft Store. So make sure you install the latest update on your computer.
Go to Settings > Update & Security > Windows Update and click Check for Updates. If there’s an available update, clickInstall nowto download it on your PC.
Get Microsoft Store Downloading Apps Again
We’re certain that one of these solutions should do the trick. If you still cannot download or update apps on your computer,re-register or reinstall the Microsoft Storeand try again.
Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) and binge-watching comedy series in his spare time.Read Sodiq’s Full Bio
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