Microphone or Audio Not Working in Microsoft Teams? 9 Fixes to Try
Before you resort to playing charades
If your teammates can’t hear you in Microsoft Teams, you may have an issue with your microphone. Usually, the problem is something simple and easy to fix — the cable might have become unplugged or you need a new update to support the device in Teams.
In this article, we’ll provide nine troubleshooting steps that will help when your Microsoft Teams microphone isn’t working.
How to Fix Microphone or Audio Not Working in Teams
Most of the time, microphone and audio issues can be resolved quickly. They’re usually caused by something simple like software clashes, hardware faults, or simple glitches in your device’s operating system.
The first thing to do is to check that your Microsoft Teams app is fully updated. To do so:
Note:If you’re using Windows 10 or 11, check that you have thelatest version. Likewise, for Mac users, make sure your device is fully updated. Occasionally, software incompatibilities can arise from the operating system being out of date.
You might’ve accidentally muted yourself in the Teams app. To check this, select thetogglenext to the microphone icon to turn it on. You can also pressCtrl+Spacebaron Windows, orOption+Spacebaron Mac.
The second thing to check is that you haven’t muted your microphone via an external mute button. Many microphone devices have mute buttons which can be accidentally pressed, and often this is the cause of sound issues.
On Windows, you can check whether your microphone (or audio) has become muted in the system itself.
On a Mac, you can check your audio settings as follows:
To fix audio issues, head back toSystem Preferences>Soundand selectOutput. Select thebuilt-in speakers. Make sure the mute box isn’t ticked and move the volume slider to the right to increase your device volume.
Whether you’re using Microsoft Teams on Windows, Mac, Android, or iPhone, a simple restart often resolves many problems. Restart your device, then reopen Microsoft Teams. If the microphone and audio are working, great. If not, move on to the next step.
If nothing has worked yet, it’s time to check whether Teams has access to the correct microphone or audio device.
Note:You can access all of these settings via the web version of Microsoft Teams by using a browser such as Google Chrome or Firefox.
This is an obvious one for desktop users, but make sure your microphone, speakers, or headset are plugged into your desktop computer correctly. The cable may have accidentally been removed at some point.
Unplug your audio device and plug it back in. If your computer recognizes the hardware, everything should work correctly. If not, your device might be broken, or your software isn’t recognizing it for some reason.
If you think this is the case, check out our troubleshooting guide onhow to fix common microphone problems in Windows 10and 11.
Likewise, if your external microphone is connected via Bluetooth, try disconnecting and re-pairing the device with your computer.
Other apps can interfere with your microphone and audio. To make sure no other apps are using your Microphone or preventing microphone access to Microsoft Teams, close all other apps. These apps includeSkype, FaceTime, and anything else that might override Teams.
The next step is to check whether Microsoft Teams has permission to access your microphone in your device settings. If you’re a Windows user, you can configure your app permissions in the Windows settings:
If you’re a Mac user:
Out-of-date audio drivers can cause your webcam, headset, or microphone to stop working. Here’s how you can check whether they need updating (and update them).
On Windows:
If nothing has worked so far, it’s time to reinstall the app. Occasionally, a full reinstall will remove any software glitches that are causing problems with your microphone or audio functions.
To do so on Windows:
To do so on Mac, openFinderand drag the Microsoft Teams app to the bin. Then, reinstall the app from theMicrosoft website.
Get Heard Once Again
Hopefully, this article has helped you fix any audio or microphone issues you were having in your Microsoft Teams meetings. Now, next time you’re on a video call, your colleagues should be able to hear you loud and clear.
Jake Harfield is an Australian freelance writer whose passion is finding out how different technologies work. He has written for several online publications, focusing on explaining what he has learned to help others with their tech problems. He’s an avid hiker and birder, and in his spare time you’ll find him in the Aussie bush listening to the birdsong.Read Jake’s Full Bio
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