How to Fix YouTube App Not Working (Android & iOS)
Get back to watching cat videos stat
The YouTube app not working on your iPhone (iOS) or Android phone stops any entertainment in its tracks. But rest assured, you can fix most YouTube app issues by tweaking a few options here and there, and we’ll show you how.
The most common reasonYouTube doesn’t workis that your internet connection isn’t active. YouTube may not be working for other reasons like faulty cache files, YouTube outages, your phone’s date and time settings being incorrect, and more.
Check Your Internet Connection
When your YouTube videos stop playing, or your feed gets stuck, the first thing to do is check your internet connection. You need an active internet connection for YouTube to work on your phone.
One way to check is to open a web browser on your phone, launch a site like Google, and see if the site loads. If the site fails to load, your phone has connectivity issues. In this case, you can try to fix your internet by yourself or ask your internet service provider for help.
If your site loads fine, you have another reason behind YouTube not working. Read on to discover more fixes.
Check if YouTube Is Down
Like all other platforms, YouTube can suffer from outages. This can cause the YouTube app on your smartphone to stop working.
YouTube’s servers may have issues, or the platform’s network connection isn’t working as expected. You can use a site likeDowndetectorto check if YouTube is experiencing an outage.
If the platform is down, you have no choice but to wait until the company brings its servers back up. When that happens, you’ll be able to use your YouTube app.
Force Close YouTube on Your Android Phone
If you’ve tried quitting and reopening the YouTube app, but to no avail, you could try force-closing the app and see if that fixes the issue. Force closing helps fix many minor problems with the app.
You can only force your apps to close on Android. The iPhone doesn’t have a similar feature, but you can swipe up on the app’s preview to close it and relaunch it.
Update YouTube on Your iPhone and Android Phone
YouTube’s core bugs can make the app unstable, causingyour feed and videosnot to load. Since you can’t fix these system-level issues, you can update the app on your phone to possibly resolve the problems.
You can use your phone’s app store to update the YouTube app.
Clear YouTube’s Cache
YouTube caches files on your phone to serve you better. Sometimes, these files become corrupt, preventing you from using certain functions in the app.
When your YouTube app stops working properly, it’s a good idea toclear these cache filesto fix your issue. Deleting the cache doesn’t delete your account data and logins.
Note that you can only clear your app’s cache on Android. You’ll have to uninstall and reinstall the app on your iPhone to remove the app cache.
Fix Your Phone’s Date and Time Settings
Incorrect date and time settings on your phone can cause YouTube to malfunction. This is especially true for the apps that rely on time and date to sync on your phone.
You can fix that by getting your phone to use automatic date and time, as follows.
Reset Your Phone’s Network Settings
Ifyour YouTube app is still not working, your phone’s network settings might be faulty. Incorrectly configured network options can cause various problems, includingblocking YouTube from the internet.
You can fix that by resetting your network settings. You can then set up these settings from scratch.
Get YouTube Working Again on Your Phone
Your phone’s technical problems, internet issues, and other items can make the app dysfunctional. Follow these error fixes the next time you wonder why yourYouTube app isn’t working as it should.
Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio
Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. We have thousands of articles and guides to help you troubleshoot any issue. Our articles have been read over 150 million times since we launched in 2008.
HomeAbout UsEditorial StandardsContact UsTerms of Use
Copyright © 2008-2024 Help Desk Geek.com, LLC All Rights Reserved
