How to Fix “Your PC Ran Into a Problem And It Needs to Restart” Error
Don’t worry, you can handle this on your own
Have you encountered the “Your PC Ran Into a Problem And It Needs to Restart” message?
Are you wondering what you should do about it?
Despite the vague nature of the warning, the solutions are pretty simple and don’t require outside help. It’s something you’re perfectly capable of handling on your own.
In this post, we’ll show you how all the steps you can take to remedy the issue.
Probable
Cause
A lot of things can trigger the error message. Have you deleted important programs or files? Are you using too much RAM? Is your system overheating?
In any event, go through our list of troubleshooting options before calling in the cavalry. There’s a good chance that one of these would restore your computer back to normal.
Safe
Mode
Windows Safe Mode only runs crucial programs to boot your system. If your error does not pop up while in this mode, a recently installed software is probably messing with your computer.
OpenWindows Settings(Windows + I).
Go toUpdate & Security > Recovery. ClickRestart Now.
Navigate toTroubleshoot > Advanced options > Startup Settings. Click theRestartbutton.
SelectSafe Mode.
See if the problem persists while in this mode.
System
File Checker
If you suspect that file corruption is to blame, you can run the System File Checker (SFC) to diagnose and apply a fix.
OpenCommand PromptorWindows PowerShellas an administrator.
Typesfc /scannowin the command line and press Enter.
This will tell Windows to run a scan to see if crucial files are missing or corrupted.
If Windows informs you that it can’t run an SFC scan, you can run DISM instead.
TypeDISM /Online /Cleanup-Image /RestoreHealthand press Enter. If DISM is successful, you can try running SFC again.
Note:Both scans take a long time to finish. Do not interrupt the process.
Memory
Dump
Look upAdvanced System SettingsusingWindows Search.
TheSystem Propertieswindow will pop up. Click theAdvancedtab.
ClickSettingsunderStartup and Recovery.
Another window will pop up. Look forAutomatically RestartunderSystem Failureand untick the option.
Scroll down toWrite Debugging Information. Use the drop-down menu to selectComplete Memory Dump.
Save your settings and restart your computer. See if the issue persists.
System
Restore
It’s good practice to create restore points regularly. And if you do, your diligence is about to pay off.
To perform a system restore, typeSystem RestoreinWindows Searchand clickCreate a Restore Pointin the results.
This will open theSystem Propertieswindow. Click theSystem Protectiontab and clickSystem Restore.
Follow the instructions that will follow.
You will be asked to select a restore point. Choose a profile that’s been saved before the “need to restart” issue started to appear.
After Windows has finished reverting to an earlier version, see if the error message still appears.
Windows
Updates
A quick Windows update can also resolve any problem your computer is experiencing.
To check for Windows updates, openSettingsand selectUpdate & Security > Windows Update.
Click theCheck for Updatesbutton and let Windows do its thing.
Note:If there are pending downloads, Check for Updates will be replaced with aDownloadbutton. A confirmation is needed if you are on a metered internet connection.
Christopher Jan Benitez is a freelance writer for hire who provides actionable and useful web content to small businesses and startups. In his spare time, he religiously watches professional wrestling and finds solace in listening to ’80s speed metal.Read Christopher’s Full Bio
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