How to Fix Snapchat’s “Tap to Load Snap” Problem

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If Snapchat displays a “Tap to Load” message continuously,your app is stuckat loading a snap. There are many reasons why you may see this message. Most issues have to do with your internet connection, but there are other causes, too.

It may be that your phone is not connected to the internet, your app has a cache problem, or you’ve enabled a data saver, causing the app not to load your content.

Luckily, you have several ways to get around Snapchat’s “Tap to Load” problem.

Check Your Internet Connection

When Snapchat has issues loading your content, the first thing to check is your phone’s internet connection. Snapchat requires an active link to download and display the content in the app.

One way to check if your internet is working is by launching a web browser on your phone and opening a site like Google or Yahoo. If you can load the site, your internet is working. In this case, keep reading to discover more fixes.

If your site doesn’t load, your internet connection has a problem. This will require you to fix the connection yourself or reach out to your ISP and seek their help.

Reboot Your iPhone or Android Phone to Fix the Tap to Load Problem in Snapchat

Another quick way to possibly resolve Snapchat’s “Tap to Load” problem is by restarting your phone. Doing so turns off all your phone’s features and then turns all those features back on. This gives a fresh start to all your phone’s functionalities, which could fix any underlying glitches.

Restart an iPhone

Restart an Android Phone

Launch Snapchat when you’ve rebooted your phone, and the app should work as expected.

Clear Cache for Snapchat

Snapchat stores cache files on your phone like all other apps to improve your app experience. Sometimes, these cache files get corrupted for various reasons.

If that happens, issues like “Tap to Load” occur. Luckily, the solution to this issue is easy:clear the cache filesfor the Snapchat app. Doing so removes the problematic cache and fixes your problem.

You only have to do this on an Android phone, as the iPhone doesn’t let you clear the app cache.

Disable Data Saver in Snapchat on Android and iOS

Snapchat offers a data saver function to reduce the app’s internet data usage. It’s worth toggling this option off when you experience problems loading your snaps. You can turn the option back on at any time you want.

Fix Tap to Load by Disabling Battery Optimization Mode

Android offers a battery optimization mode toreduce an app’s battery usageon your phone. By default, this mode is enabled for all your apps, including Snapchat.

Since the mode restricts an app’s battery usage, it could have a negative impact on Snapchat’s performance, leading to various issues. So, it’s worth disabling this mode for Snapchat to see if that resolves your problem.

Later, you can re-enable the mode if you want.

Disable Battery Saver on Your iPhone or Android Phone

A possible reason Snapchat displays a “Tap to Load” message is that you’ve enabled a phone-wide battery saver mode on your iPhone or Android device. You should turn off this option to see if your Snapchat problem gets resolved.

Turn Off Battery Saver on Android

Turn Off Battery Saver on iPhone

Uninstall and Reinstall the Snapchat App

If your “Tap to Load” issue persists, Snapchat’s core files may have become problematic. This usually happens when you have malware or other threats on your phone. However, there are other reasons as well.

Since you can’t manually fix your app’s core files, a practical way to get around this problem is touninstall and reinstall the Snapchat appon your phone. This removes the old corrupt files and brings in fresh new working files.

Reinstalling Snapchat doesn’tdelete your account data. You can log back into your account once you’ve reinstalled the app.

Reinstall Snapchat on iPhone

Reinstall Snapchat on Android

Fixing the Snapchat Tap to Load Issue Isn’t Difficult

It’s frustrating when Snapchat displays the “Tap to Load Snap” message instead of your actual snaps. If you’re irritated by this issue, the methods in this guide will help youresolve your problem.

Once you’ve fixed the issue, you’ll be able to see your snaps without a single problem in your Snapchat app.

Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio

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