How to Fix Outlook Not Working on Android

The bad news is you’ll have no excuse

Microsoft Outlook is anexcellent email appfor both desktop and mobile phones, but the app does have its fair share of issues. If you use Outlook on your Android phone, chances are you’ve run into problems where the app won’t function.

It may be that the app doesn’t sync your emails, or you can’t send new emails. Regardless of the issue, fixing the underlying problems should get the app back up and running. Here’s how.

Force Close and Reopen Outlook

When Outlook stops working on your Android, the first thing you should do isforce close and reopen the app. This makes Outlook close all its operations and start from a fresh state. That really helps fix minor issues with the app.

You don’t lose any data when you force close and reopen Outlook on your phone.

Check Your Internet Connection

Outlook uses your phone’s internet connection to sync your email accounts. If your phone’s internet ever stops working, that causes Outlook not to send and receive new emails.

Therefore, it’s important to check your phone’s internet connection and ensure it works. To run a test, open a web browser on your phone and launch a site likeGoogle. If you can open the site, your internet works just fine.

However, if your phone won’t load the site, you likely have a problem with your connection. In this case, you can either find troubleshooting help online or get in touch with your internet service provider and seek help.

Clear Cache Files To Fix Outlook

Whenever there’s an issue involving an app, there’s a good chance that the app’s cache files are causing the problem. Like other apps, Outlook stores cache files on your Android phone, and these files could sometimes be problematic.

Luckily, you can get rid of all these cache files to potentially fix your Outlook app. Doing so doesn’t delete your personal data in the app.

Reset Your Email Account in Outlook

Outlook allows you to reset your email accounts when you experience issues in the app. It’s worth using that option when you find the app isnot syncing your emails.

You should be able to launch Outlook on your phone to perform this procedure.

Sign Out and Back Into Your Email Account in Outlook

When Outlook acts up, it’s worth removing your email account from the app and then adding the account back again. This resolves any account authentication issues in the app.

You’ll need your email account’s login details to add the account back into Outlook.

Disable Outlook Add-Ins

Add-ins are useful little tools found within the Outlook app. You can use these tools to get more features in your Outlook emails. Sometimes, though, you may find an add-in that causes issues.

To get around that, disable all your add-ins and see if that fixes your Outlook problems. You can re-enable your add-ins whenever you want.

Reinstall Outlook From Play Store

If your Outlook issues still don’t go away, it might be worth removing and reinstalling the Outlook app on your phone. This allows the app to create all its core files from scratch.

You don’t lose any emailsreinstalling Outlook, but you’ll need your email account’s login details to add the account into the app.

Download and Use an Older Version of Outlook

If even reinstalling the app didn’t resolve your issue, the Outlook app might have a core problem. In this case, you can try using an older version of the app and see if that works for you.

There are severalsafe APK download sitesfrom where you can download a little older version of the Outlook app. Then, you caninstall the APK fileto get Outlook on your phone. This works just like how you download apps from Play Store, except that you’re getting an older (but functional) version of the app.

Let Outlook’s Issues on Android Stress You No More

If you use Outlook as your primary email client and the app stops functioning, it’s really frustrating as you can’t send or receive your important emails. Luckily, there are several methods to bring Outlook back in shape, as explained above. Good luck!

Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio

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How to Fix Outlook Not Working on Android#

Force Close and Reopen Outlook#

Check Your Internet Connection#

Clear Cache Files To Fix Outlook#

Reset Your Email Account in Outlook#

Sign Out and Back Into Your Email Account in Outlook#

Disable Outlook Add-Ins#

Reinstall Outlook From Play Store#

Download and Use an Older Version of Outlook#

Let Outlook’s Issues on Android Stress You No More#

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