How to Fix a OneDrive Error 0x8004de40

Prevents you from uploading and downloading files from your cloud storage

Do you get a “There was a problem connecting to OneDrive” error with the code 0x8004de40 on your Windows PC? OneDrive may be facing issues connecting to the cloud, leading to the above error. You can apply a few solutions to resolve your error and return to your OneDrive app activities. Here’s how to do that on Windows 11 and Windows 10.

OneDrive displays a 0x8004de40 error for many reasons. Your internet connection may not be working, you may have not enabled the required TLS versions, your firewall may have blocked OneDrive’s access to the internet, and more.

Check Your Internet Connection

The most common reasonyou get a OneDrive error0x8004de40 is that your internet connection isn’t working. Your connection may have stopped working, causing OneDrive not to establish a link to the cloud.

In this case, check and ensure your internet connection is working. You can do that by opening a web browser on your computer and accessing a site. If your connection has issues, your web browser won’t load your site.

You can try toresolve your internet problemsusing basic fixes like rebooting your router. If that doesn’t work, get in touch with your internet service provider (ISP) for more help.

Restart Your Windows PC

The next fix on the list is to reboot your PC. OneDrive or your computer may be experiencing a minor glitch, which you can resolve by turning your PC off and back on. This closes all the services running on your PC and reloads those services, fixing many minor problems.

You canreboot your Windows PCby opening theStartmenu, selecting thePowericon, and choosingRestart.

LaunchOneDrivewhen your PC turns on and see if the app connects to the internet.

Enable the Required TLS Versions on Your Windows PC

Microsoft recommends enabling various TLS versions on your PC to resolve a 0x8004de40 error in OneDrive. It’s easy to turn on these TLS versions on your PC.

Reset Winsock to Fix a OneDrive Error Code 0x8004de40

Winsock is an API that lets your internet-enabled apps, like OneDrive, talk to the underlying communication protocols, such as TCP/IP. It’s worth resetting this API when youexperience issues connecting OneDriveto the cloud.

Disable the Proxy on Your PC

It’s worth turning off your PC’s proxy option when you get a 0x8004de40 error in OneDrive. Your proxy may be affecting OneDrive’s connection to the internet, which you can resolve by disabling the feature.

Add OneDrive to Your Firewall’s Safelist

One reason OneDrive fails to connect to the internet is that yourfirewallhas blocked the app’s connection. In this case, modify your firewall settings so that OneDrive is always allowed to make outgoing and incoming network connections.

You can do that by adding the OneDrive app to your firewall’s whitelist as follows:

Turn Off Your Computer’s Third-Party Antivirus Program

If you’ve installed a third-party antivirus program on your Windows PC, that program may be interfering with OneDrive’s working. That may be why the app can’t connect to the internet and load your files.

In this case, turn off the real-time protection in your antivirus app and see if that resolves your issue. If your issue persists,uninstall your antivirus programand see if that fixes the problem.

Reset OneDrive on Your Windows PC

If nothing else works,bring your OneDrive app to the factory settingsto possibly fix your issue. This method should work if your app itself has a problem that is causing the app not to connect to the internet.

You don’t lose your files stored on OneDrive when you reset the app. However, the process will erase your custom preferences in the app.

Resolve Your OneDrive Connectivity Errors With Ease

OneDrive’s connectivity errors prevent you from uploading and downloading files from your cloud storage. You can make a few changes in the app and on your PC to potentially fix your issue. The methods outlined above help you do just that.

Once you’ve resolved your OneDrive error, you can upload as well as download any file you want from your online storage. Enjoy!

Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio

Welcome to Help Desk Geek- a blog full of tech tips from trusted tech experts. We have thousands of articles and guides to help you troubleshoot any issue. Our articles have been read over 150 million times since we launched in 2008.

HomeAbout UsEditorial StandardsContact UsTerms of Use

Copyright © 2008-2024 Help Desk Geek.com, LLC All Rights Reserved