How to Clear Microsoft Teams Cache (And Why You Should)

Not a silver bullet but a good place to start

If Microsoft Teams starts acting up, a quick way to troubleshoot the problem is to clear the app’s cache from the local storage on your desktop or mobile device.

Microsoft Teams caches various forms of data offline to speed things up. It does replace the information when there are newer changes on the server side. However, if that fails, the resulting obsolete data can lead to various problems.

For example, if Microsoft Teams fails to launch, crashes frequently, or has trouble loading stuff, you might be dealing with a corrupt application or web cache. This tutorial will show you how to delete cached data from the Teams app and the browser-based web app.

Clear the Microsoft Teams Cache in Windows

Whether you have the standard desktop or the Microsoft Store version of the Teams app, you can use the Windows Settings app or File Explorer to delete its cache in Windows 10 and 11.

However, before you start, you must close the Microsoft Teams client. To do that, right-click theMicrosoft Teamsicon on the system tray (right corner of the taskbar) and selectQuit. If you have trouble doing that,open the Task Managerandkill the Microsoft Teams process.

If you use the desktop version of Microsoft Teams, you can clear its cache via the Apps and Features console in the Windows Settings app.

The Microsoft Store version of Teams stores its cache folder within a hidden directory in your Windows user account. You must access it via File Explorer to clear the contents inside. Use aRun commandto get to it quickly.

%appdata%\Microsoft\Teams

How to Clear the Teams Application Cache in macOS

Microsoft Teams for the Mac stores cache files within a directory inside your user account’s Library folder. You can access it using the Go to Folder function in macOS and then delete everything inside.

Close Microsoft Teams before you begin. To do that, right-click theTeamsicon in the Dock and selectQuit. If the program appears stuck,Option-click the icon and selectForce-Quit. Then:

~/Library/Application Support/Microsoft/Teams

An even faster method involves using the Terminal console to clear the Teams cache quickly. To do that:

rm -r ~/Library/Application\ Support/Microsoft/Teams

How to Clear the Microsoft Teams Cache on Android

In Microsoft Teams for Android, you can delete cached data—including other data like temporary files—from within the app. If you havetrouble opening Teams, clear the app’s cache via Android Settings.

How to Clear the Teams Cache on iPhone & iPad

If you want to clear the cache for Microsoft Teams on an iPhone, you can do that directly via the Teams app. Clear the cache via iPhone Settings if you have trouble opening Teams.

How to Clear the Microsoft Teams Cache on a Web Browser

Suppose you use Teams on a web browser like Chrome, Edge, or Firefox. In that case, instead ofdeleting the entire browser cache, you can clear Teams-related data only.

edge://settings/sitedata

The Microsoft Teams Cache Is Now Clear

Clearing the Microsoft Teams cache is not the silver bullet to all issues in Microsoft’s popular communications app. Nevertheless, it’s an excellent way to kickstart your troubleshooting efforts.

Dilum Senevirathne is a freelance tech writer and blogger with three years of experience writing for online technology publications. He specializes in topics related to iOS, iPadOS, macOS, and Google web apps. When he isn’t hammering away at his Magic Keyboard, you can catch him binge-watching productivity hacks on YouTube.Read Dilum’s Full Bio

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