Fixed: Discord Is Stuck on a Gray Screen (11 Methods)

A frustrating problem resolved for you

Does your Discord app get stuck on the gray screen and won’t go past it? Your app has run into technical issues, being unable to load the main interface. Various items can cause your desktop app to behave this way. We’ll show you a few ways to get around this problem so you can start chatting with your friends again.

If you’re curious why Discord gets stuck on a gray screen, some causes are that your internet connection isn’t working, Discord’s servers are down, your app doesn’t have required permissions to run, your computer’s date and time settings are not correct, and more.

1.Check Your Computer’s Internet Connection

Discord requires an active internet connectionto function. The lack of such a connection causes the app not to work or malfunction. It’s possible your computer’s internet connection has suddenly stopped working.

In this case, check your connection status by launching a web browser and opening a site. If your browser fails to load the site, it indicates aproblem with your connection. In this case, resolve those issues byrebooting your routeror contacting your internet service provider (ISP).

2.Check if Discord Is Down

Discord’s servers may be experiencing issues, causing the platform to go down. In this case, you can’t use the app or the app functions, as most of those items rely on Discord’s online servers.

You can check if the platform is down using sites likeDiscord StatusandDowndetector. These sites will notify you if Discord is experiencing issues. And if that’s the case, you’ll have to be patient and wait until the company resolves the problems and brings Discord back up.

3.Fully Close and Relaunch Your Discord App

Discord’s minor app issuescan cause the main interface not to load and display a gray screen instead. In this case, you can try to resolve those issues by giving Discord a reboot.

If your app refuses to close using the above method,force your app to closeusing the Windows Task Manager utility as follows:

4.Restart Your Computer

If restarting Discord didn’t fix your issue, give your computer a reboot to possibly resolve your problem. This is because your machine may be experiencing a minor glitch, causing Discord not to load the standard interface.

Restarting your computer allows you to fix many minor issues with your system.

You canreboot your Windows PCby opening theStartmenu, selecting thePowericon, and choosingRestart.

LaunchDiscordwhen your computer turns back on.

5.Run Discord With Admin Privileges

Discord doesn’t need admin rights to function, in general. However, it’s a good idea to launch the app with admin privileges when you have trouble using it. This gives the app more permissions, letting it perform the tasks it can’t do in a regular account.

If Discord works in admin mode, make Windows always launch this app with admin rights as follows:

6.Troubleshoot Discord’s Compatibility Issues

One reasonDiscord gets stuck on a gray screenis that the app has compatibility issues. These issues cause the app not to load its features on your specific operating system version.

In this case,run the app as if you’re using a previous Windows versionand see if that resolves your issue.

7.Toggle Discord’s Hardware Acceleration

Discord’shardware accelerationfeature lets the app offload someCPUtasks onto your computer’sGPU. When you have trouble using the app, it’s a good idea to turn this feature on or off, depending on its current status.

Note that this method requires you to be able to access Discord’s settings menu. If you can’t reach that menu, skip to the next fix.

8.Clear Discord’s Cached Data

Like many other apps, Discord creates and utilizes cache files to enhance your app experience. Sometimes, these files go corrupt, being unable to serve Discord with the required content. This causes the app either not to work or malfunction.

That may be the case with your Discord app. In this case, you can resolve your issue byclearing your Discord cache files. You don’t lose your account data when you do this, and your app will recreate these files.

9.Set the Correct Date and Time on Your Computer

One possible reason Discord fails to load and displays a gray screen is that your computer has incorrect date and time settings. Discord requires the correct date and time settings for many app functions.

In this situation, get around the issue bymaking your PC use the automatic date and time:

10.Update Discord on Your Computer

If you stillcan’t use Discordand continue to get a gray screen, you may be using an old version of the app. Such versions often have many issues, and you can resolve those issues byupdating your app.

11.Remove and Reinstall Discord on Your Computer

If your gray screen issue hasn’t gone away yet, your last remedy is touninstall and reinstall Discord on your computer. Doing so deletes all the app files and brings new files. This helps fix issues with your app’s core files.

You don’t lose your channels, servers, messages, or other data when you uninstall Discord. You can log back into your account when you reinstall the app to retrieve all your account items.

Bid Goodbye to Discord’s Gray Screen Problem on Your Computer

Discord gets stuck on a gray screen for many reasons. The issue is frustrating as the gray screen doesn’t let you access your servers or messages, locking you out of your account completely.

Luckily, it won’t be that way for too long. Use the methods outlined above, andyour Discord issue will be gone. Once that happens, you can start messaging your friends again on this platform. Enjoy!

Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio

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