FIX: Roblox Is Not Working or Connecting

Get back to your imaginary world

Roblox is available on PC, Mac, iOS, Android, and Xbox One. There are several issues that can arise when trying to connect to a Roblox game that will prevent you from playing. Usually, Roblox connection errors result from being blocked by your firewall or due to a poor internet connection.

In this article, we will cover how to fix the most common issues when Roblox is not working.

Connection Problems

The most common causes of connection problems with Roblox are:

These issues may produce various error messages including most commonly “Could Not Connect” and “ID Failure 14”. You may also experience extremely long loading times, games that never load, games that consistently shut down, or games where you are able to enter the Build and Edit modes but not Play mode.

Another common issue is Error Code 279. There are ways you canfix Error Code 279.

Note:If you’ve been banned from a server, or it’s a private server, you will likely receive the “Could Not Connect” message.

Check Your Internet Connection

The first thing to check is that you are connected to the internet and that your connection is fast enough to run Roblox without issues arising.

You should be able to see your internet connection by the data indicator along the top of the screen (next to the reception symbol).

If you’re having consistent internet trouble, ensure that no one on your network is downloading anything and that your internet provider isn’t having issues in your area.

Note: For the most consistent connection, you should try to play while connected through an ethernet cable (rather than via Wi-Fi).

Roblox requires a 4-8 Mb/s average internet connection.

If this is below the recommended connection speed, it may be the cause of your problems.

Check Your Firewall

Occasionally, your firewall can block Roblox. To counteract this, ensure that Roblox isn’t blocked.

Check if Roblox Servers Are Down

There are several websites that will report whether the Roblox servers are down or not. The best two choices areRoblox Statuson Twitter andDown Detector. These are based on user reports and are not affiliated with Roblox.

If you are experiencing issues, head to these websites and see if other users are reporting connection issues. If they are, it may be that the Roblox servers are experiencing difficulties.

Check if It’s a Bad Map / Place

Some maps/places on Roblox are poorly made or have internal code errors. Generally, if your avatar appears, that means that the map has loaded. If there are issues with the map, these may be inherent to the map itself and have nothing to do with your connection. All you can do is inform the maker and hope that the issue is fixed on their side.

Clear Roblox Data

If you’re playing on an Android device, the temporary files can occasionally become corrupted. To clear this data:

Reinstall Roblox

If your connection problems are particularly persistent, the final option is to reinstall the game. Ensure that Roblox is closed on your device, then uninstall and reinstall it.

Note:Make sure to properly uninstall Roblox prior to reinstalling. Here’s how forWindowsand Mac.

If Nothing Else Works

If nothing above fixes your issues with Roblox not working or connecting, you may have tocontact their support team. They will help you to work through any potential causes of the connection error and hopefully get you back into the game in no time.

If this article helped or you know of a fix that we haven’t listed, please let us know in the comments below!

Jake Harfield is an Australian freelance writer whose passion is finding out how different technologies work. He has written for several online publications, focusing on explaining what he has learned to help others with their tech problems. He’s an avid hiker and birder, and in his spare time you’ll find him in the Aussie bush listening to the birdsong.Read Jake’s Full Bio

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FIX: Roblox Is Not Working or Connecting#

Connection Problems#

Check Your Internet Connection#

Check Your Firewall#

Check if Roblox Servers Are Down#

Check if It’s a Bad Map / Place#

Clear Roblox Data#

Reinstall Roblox#

If Nothing Else Works#