Fix Error 10016 in Windows Event Viewer

It’s fun and you will learn a lot

Being a big tech geek, I hate when my Windows machine isn’t working flawlessly. I figure if I can’t get my computer working perfectly, then what kind of tech person am I? Obviously, trying to get everything to work perfectly means spending a lot of time fixing issues that probably don’t cause any major issues with my system.

However, it’s still fun and you get to learn a lot. In this article, I’m talking about fixing the error that shows up in Event Viewer related toDistributedCOM. I noticed I had no other errors in mySystemlog other than a few every day with an Event ID of10016. The basic error message was the same:

It also listed out a CLSID, an APPID, an SID and something about modifying permissions using Component Services.

After reading through some dense forum posts, I was able to fix this error so that it no longer appeared in the Event Viewer. It’s quite a process, so make sure you have an hour or two to spare before you start.

Step 1 – Check the Process

The first thing we have to do is figure out which process or service is associated with the CLASS ID listed in the error. To do this, go ahead and copy the CLSID listed in the event description. In my case, it started with{D63B10C5. Make sure to copy both the curly braces also.

Now you need to open the registry editor by clicking on start and typing inregedit. When you have the registry editor opened, click onEditand thenFind. Go ahead and paste the CLSID into the search box and press Enter.

After some time, you should get a result under theHK_CLASSES_ROOT\CLSIDkey. On the right-hand side, it should have two keys and theDefaultone should list out the name of the service. In my case and probably yours also, it should beRuntimeBroker.

The AppID should also match what is listed in the error message. Next, we have to run a script so that we can make changes to the permissions in Component Services for this service.

Step 2 – Run PowerShell Script

To fix this problem, we have to edit some permissions in Component Services for RuntimeBroker, but before we can do that we have to run a script that will allow us to make those changes.

To run PowerShell as an Administrator, you need to click onStart, type inpowershelland then right-click on the result and chooseRun as administrator.

Now go ahead and download thetext file linked hereand copy all the code and paste it into the PowerShell window (if you just right-click in the PowerShell window, it will paste whatever is in the clipboard). Then just pressEnterand you should see the wordDoneprinted out.

Step 3 – Open Component Services

You can openComponent Servicesjust like you opened PowerShell in Step 2. Click on Start and type in component services. You don’t have to run this program as administrator. Once there, navigate to the following location:

Scroll down until you findRuntime Broker. In my case, there were two of them! How do you know which one is the listed in the error?

Right-click on each of them and chooseProperties. On theGeneraltab, you’ll seeApplication ID, which should match the AppID from the error message. If you are getting errors in Event Viewer with an ID of 10016 and more than one CLSID, then it could be that both RuntimeBrokers need to be fixed. In my case, I only had to fix one.

Step 4 – Correct Permissions

Lastly, we need to modify the permissions. While in the RuntimeBroker properties window, click on theSecuritytab.

TheEditbutton underLaunch and Activation Permissionsshould be clickable. If it’s greyed out, the PowerShell script didn’t run properly. When you click on edit, you might see a popup dialog warning you about unrecognized permissions.

Here you DO NOT WANT to click onRemove. Simply click on theCancelbutton. Now you’ll see a list of default accounts and you might also see anAccount Unknownlisted.

You want to make sure you leave theAccount Unknownas is. Do not remove it. At this point, you should be left withALL APPLICATION PACKAGESandSELF. Now we have to add two accounts. ClickAddand type inSystemand then click onCheck Names. ClickOKand it will add that account to the list.

ClickAddagain and this time type inLocal Serviceand follow the same steps.

Once both have been added, click on them one at a time and select theLocal LaunchandLocal Activationcheckboxes underAllow. That’s about it! Now go ahead and restart your computer and you should no longer see that error appear in the Event View logs. Enjoy!

Founder of Help Desk Geek and managing editor. He began blogging in 2007 and quit his job in 2010 to blog full-time. He has over 15 years of industry experience in IT and holds several technical certifications.Read Aseem’s Full Bio

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