Facebook Marketplace Not Working? 9 Ways to Fix

Get back to buying and selling

Facebook Marketplace has become one of the most popular second-hand shopping apps, but it isn’t free from issues. People increasingly report problems with Facebook Marketplace not loading on the website or the app.

In this article, we’ll cover what causes Facebook Marketplace to stop working and nine ways you can fix it.

What Causes Facebook Marketplace to Stop Working?

There are several reasons why Facebook Marketplace may not work. For example:

9 Ways to Fix Facebook Marketplace Not Working

Here are nine solutions that will hopefully fix your Facebook Marketplace. We’ll begin with the solutions that are easiest and most likely to work and move into the more technical fixes, so start at the beginning and work your way down.

Facebook Marketplace isn’t available to everyone. Double-check the following criteria to make sure that you’re able to access Marketplace in the first place.

If you’re using the app, you can check whether your version of the app is up-to-date by heading to the GooglePlay Storeon Android or the iOSApple Storeon iPhone/iPad. Search for the Facebook app and tapUpdateif it isn’t the latest version.

Many Facebook users report that simply logging out and back in again fixes their issue with Marketplace not working. To do so on a web browser, select thedownward arrowat the top-right corner of the screen, then selectLog Out. On the app, select thehamburger icon, then scroll down and selectLog Out. Then, re-login and see if Marketplace is working.

If nothing has worked so far, simply rebooting your phone is often enough to clear any residual software glitches and reset the app. Torestart your device, press and hold thepower buttonfor a few seconds, then tapRestart(on Android) or drag the slider (on iPhone).

Occasionally, the app or browser cache and temporary data can result in a software glitch that prevents Marketplace from working correctly. Depending on which browser you use, this process might differ slightly. Here’s how you canclear browsing data in any browser.

To clear the app’s cache on an Android device:

If you use any third-party browser extensions, add-ons, or plug-ins, including ad blockers, they may be interfering with the functionality of the Facebook app. To check whether this is the case, disable your extensions and re-enable them one by one. In most browsers (for example, Google Chrome or Mozilla Firefox), you can do this by selecting thehamburger icon>Add onsand toggling each one off.

You can isolate whether it’s your browser causing Marketplace to stop working by trying to load the website on another browser. Likewise, you can try to use the app and see if it’s working there. If it is, there’s a problem with your regular browser.

Uninstalling and reinstalling the Facebook app will help to clear any potential software issues with the app. To reinstall Facebook, tap and hold theapp iconand selectRemoveorUninstall. Then, head to the app store, search for Facebook and chooseEnableorDownload.

After it reinstalls, check whether Marketplace is working.

Because Facebook only enables a limited number of countries and languages to access Marketplace, you may live in an unsupported region. If this is the case, you can get around it by changing your region.

However, remember that this will mean you get local ads for whichever region you change to, meaning you won’t be able to buy and sell in your area and will instead have to rely on shipping.

To change your region or language:

If this doesn’t work, you may need to use aVPN to alter your geolocation.

Note:You can also technically change your age so that it’s over 18 if this is the reason you’re unable to access the Marketplace. However, we only recommend doing this if you are over 18. Otherwise, you breach the Terms of Service and community policies and may have your access revoked anyway.

If it turns out you have had your Marketplace access revoked for violating one of Facebook’s policies, you will need to submit an appeal. The Facebook Team will review your appeal and choose whether to grant you access to Marketplace again.

To appeal your revoked access:

If nothing else has worked, your last resort is to contact Facebook’s 24/7 support team and hope that they can pinpoint the issue and return your Facebook access. You can do this by submitting a request to theFacebook Help Center. Add details about your problem and submit the form to the support inbox. The support team will get back to you as soon as possible.

Back in Action

Hopefully, these troubleshooting tips will fix your Facebook Marketplace error and get you back on the app, ready to buy and sell whatever you want. Remember to keep your eyes peeled for scams!

Jake Harfield is an Australian freelance writer whose passion is finding out how different technologies work. He has written for several online publications, focusing on explaining what he has learned to help others with their tech problems. He’s an avid hiker and birder, and in his spare time you’ll find him in the Aussie bush listening to the birdsong.Read Jake’s Full Bio

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Facebook Marketplace Not Working? 9 Ways to Fix#

What Causes Facebook Marketplace to Stop Working?#

9 Ways to Fix Facebook Marketplace Not Working#

Back in Action#