8 Ways to Fix a Zoom Error Code 10002

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Do you seean error code10002 while updating Zoom on your Windows or Mac computer? Zoom’s installer may be having difficulties finding the source files, or your antivirus program may have restricted the app’s update feature. We’ll show you how to resolve these and other items to fix your Zoom issue.

Other reasons you can’t update Zoom are that the app has a minor glitch, you haven’t given app admin access, Zoom’s cache files are problematic, Zoom client files are faulty, and more.

1.Force Close and Reopen Zoom on Your Computer

When you can’t update Zoom and get an error, you can force quit and relaunch the app to possibly fix your issue. Zoom may be experiencing a minor glitch, which you can resolve by rebooting the app.

2.Run Zoom With Admin Privileges

Zoom fails to update and displays an error code 10002 because the app doesn’t have admin rights. The lack of these rights causes the app not to make the required changes to your system, leading to an unsuccessful update.

In this case, run the app as an admin, and your issue will be fixed. Note that you don’t have to do this on a Mac computer.

3.Disable Your Antivirus Software

Zoom says that one of the reasons you get an error 10002 is that your antivirus program has quarantined the files required to update your app. You can turn off your antivirus protection while updating the app to fix your issue.

How you disable your antivirus depends on the program you’re using. In most apps, you’ll find the button to turn the protection on and off on the main screen.

If you’re a Microsoft Defender Antivirus user, use the following steps toturn off your virus protection:

4.Give Zoom Full Disk Access on Your Mac

Oneway to resolve a Zoom errorcode 10002 on a Mac is to give the app full disk access on your machine. A user notes that this solution worked for them, and it’s worth giving this method a shot to resolve your problem.

5.Check if Zoom Is Down

If your Zoom app still doesn’t update and generates an error code 10002, Zoom’s servers might be down. The app needs to connect to those servers to download the required update files, and failing to do so causes an update error.

In this case, check if the platform is facing an outage. Head to theZoom’s Statussite orDowndetectorto check if the platform is experiencing issues. If these sites tell you that Zoom is down, you’ll have to wait until the platform comes back up to resolve your issue.

6.Clear Zoom’s Cached Files

Zoom creates and stores cache files on your computer to improve your overall experience with the app. These files may have become corrupt, causing various problems in the app.

In this case, you can clear your app’s cache files to resolve your issue.

7.Manually Update Zoom on Your Windows or Mac Machine

If your Zoom auto-update constantly fails, you can manually update the application on your computer. So, download and install the latest app version on your machine.

8.Fully Uninstall and Reinstall Zoom on Your Computer

If your issue persists,Zoom’s core app files might be corrupt. In this case, deleting and reinstalling the app on your computer can fix your issue. After reinstalling the app, you’ll have to log back into your Zoom account.

Fix Zoom Error Code 10002 Using Various Ways

Zoom’s error code 10002 prevents you from updating your app to the latest version. Once you go through the troubleshooting steps,your Zoom desktop clientwill update just as it should, giving you access to the new features and bug fixes.

Mahesh has been obsessed with technology since he got his first gadget a decade or so ago. Over the last few years, he’s written a number of tech articles on various online publications including but not limited to MakeTechEasier and Android AppStorm.Read Mahesh’s Full Bio

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8 Ways to Fix a Zoom Error Code 10002#

1.Force Close and Reopen Zoom on Your Computer#

2.Run Zoom With Admin Privileges#

3.Disable Your Antivirus Software#

4.Give Zoom Full Disk Access on Your Mac#

5.Check if Zoom Is Down#

6.Clear Zoom’s Cached Files#

7.Manually Update Zoom on Your Windows or Mac Machine#

8.Fully Uninstall and Reinstall Zoom on Your Computer#

Fix Zoom Error Code 10002 Using Various Ways#

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