6 Ways to Fix Zoom Error Code 5003

Don’t be late for your next meeting

The Zoom desktop client displays the “Error code: 5003” when it can’t connect to Zoom servers. Problems with the network connection or Zoom’s servers often cause this error. Here are several ways to troubleshoot Zoom’s error code 5003 on Windows and Mac computers.

1. Check Zoom Server Status

Zoom may not work on your device if there’s an issue with Zoom’s server. Before trying any troubleshooting fixes, check that Zoom’s servers are operational.

Open your web browser and visit theZoom Service Status website(status.zoom.us). IfZoom Meetingsstatus doesn’t read “Operational,” the Zoom application may not work correctly on your PC or MacBook.

Keep an eye on the server status page and try using the Zoom app when the server becomes operational again. ContactZoom Supportif the server outage persists for too long.

2. Troubleshoot Your Internet Connection

If your browsers don’t loadZoom’s websiteand the desktop app isn’t working, that could be because the video conferencing service isblocked in your routeror firewall settings. Contact your network administrator to verify that you can use Zoom on the network.

Disable your firewall, antivirus, VPN, or anyparent control softwarethat might block access to Zoom. If you use Windows, theNetwork Diagnostics toolmight fix problems with your connection and internet speed.

Using a manual proxy server can also cause network-related errors in Zoom. Disable yourcomputer’s manual proxy setupand try using Zoom again.

In Windows, go toSettings>Network & internet> Proxy >Manual proxy setup, toggle offUse a proxy server, and selectSave.

To disable proxies in macOS, head toSystem Preferences>Network>Wi-Fi>Advanced>Proxies, uncheck all protocols, and selectOK.

3. Force Quit Zoom

Close and reopen Zoom if the app keeps throwing the 5003 error code.

4. Update Zoom

Upgrading Zoom to the latest version can fix Zoom connectivity issues andimprove the app’s performanceon your computer.

Open the Zoom app, select yourprofile picturein the top-right corner, and selectCheck for Updates.

Zoom will update the app if there’s a new version available for your computer.

5. Reset Your Computer’s Network Settings

Performing anetwork resetcan eliminate issues preventing a connection between your computer and Zoom’s servers.

Connect your Mac to a Wi-Fi network, reopen Zoom, and check if you can schedule or join meetings, webinars, etc.

In Windows 10, go toSettings>Network & Internet>Statusand selectReset now.

Windows will reinstall yournetwork adapters, restore all network components to factory default, and restart your computer. Connect your PC to the internet and check whether Zoom now works.

When you get a “Successfully flushed the DNS Resolver Cache” message, proceed to the next step.

Connect your PC to the internet and check if the network reset fixed the Zoom error code 5003.

6. Delete and Reinstall Zoom

Uninstall the Zoom app if the error code 5003 persists. Afterward, restart your computer and install thelatest version of Zoom.

OpenFinder, right-click theZoom app icon, and selectMove to Bin.

Use the Zoom Web Client

Contact Zoom Supportfor further assistance if the Zoom desktop app keeps throwing the error code 5003. In the meantime, use the Zoom web client to join meetings via your web browser.

Visitwww.zoom.us, selectSign Inon the webpage, and log in to your Zoom account.

Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products (smartphones, smart home devices, accessories, etc.) and binge-watching comedy series in his spare time.Read Sodiq’s Full Bio

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6 Ways to Fix Zoom Error Code 5003#

1. Check Zoom Server Status#

2. Troubleshoot Your Internet Connection#

3. Force Quit Zoom#

4. Update Zoom#

5. Reset Your Computer’s Network Settings#

6. Delete and Reinstall Zoom#

Use the Zoom Web Client#